Refund Policy

Short version: everything we sell is an instant digital download, so all sales are final. If a file won't download or won't open, we fix it within 24 hours, at no cost to you.

Why sales are final

Every product in this store is a digital file delivered to you immediately after checkout. Once the file has been delivered it cannot be returned, so we do not offer refunds or exchanges for change of mind, for buying the wrong version, or for not using the product after purchase.

Please read the product page before you buy. It lists exactly what is included in each version and what you need to open the files.

What we will always fix

You are never stuck with a broken purchase. Contact us and we will sort out, at no charge:

• A download link that does not work or has expired
• A file that is corrupted or will not open
• A missing file that should have been included in the version you bought
• An order confirmation or download email that never arrived

Reply to your order confirmation email, or write to us at the address on our contact page, and include your order number. We fix download and file problems within 24 hours.

Duplicate and accidental orders

If you are charged twice for the same product, or an order was placed by mistake and the files have not been downloaded, contact us within 14 days and we will refund the duplicate or unused order.

Upgrading between versions

If you bought the 90-Day Challenge and later want the Full System, contact us before buying the Full System separately and we will tell you the best way to upgrade.

Your statutory rights

Nothing in this policy limits any rights you have under the consumer law that applies where you live. In some countries you have a statutory right to cancel a digital purchase; where that right applies and you have not yet downloaded the files, contact us and we will honour it.

Contact

EDIT ME — your support email address. Put the same address here, on the FAQ page and on the contact page.